Market Place

Pre-conference Workshops

Post-conference Workshops

Plenary Sessions/Keynote Speeches

Special Session 1: Italy in the heart of Europe
Special Session 2: Mediation in culturally determined conflict situations
Special Session 3: Dialogue for Intercultural Communication
Special Session 4: Cross-Cultural Professional Development
Special Session 5: Eastern View
Special Session 6: Interreligious Dialogue

Market Place

George F. Simons, Heidi Graefer: SIETAR Intercultural Online Documentation Center

Yeng Cheng: Taiji exercise (Thursday-Saturday)

Engelbert Oman -M.D., Vienna: Stress Management - eine fernoestliche Perspektive

Hilly van Swol-Ulbrich, Bettina Kaltenhaeuser: Kinderbuchpraesentation: "Andere Laender, andere Kinder"

Pre-conference Workshops

Jeremy Solomons, Jeremy Solomons & Associates, Austin, Texas: Intercultural Careers, Part 1: Does your mother know what an interculturalist is? Do you?

Noel Kreicker, Jeremy Solomons, IOR Global Services, GPS Link, Chicago:
Intercultural Careers, Part 2: Becoming an Intercultural Entrepreneur

Heather Robinson, Success Across Borders, Kent, USA: Converging, Diverging, Emerging: Patterns in Organization Development and Intercultural Work

Susanne Lakoni, Process & Organisational Consulting, cinco.systems; Uli Schwaemmle, Process & Organizational Consulting, SOLSTICE GmbH., Richterswil: Durchstehen oder innerlich wachsen - Exploration und Gestaltung kultureller Transitionen

Sebastian Holzhuber, Tom van der Kroon: IDENTITY - COMPASSION - click here for a picture!

Vincent Merk, Centre for Communication, Language and Technology,
University of Technology, Eindhoven: Reconciling the Dilemma - Part 2

Post-conference Workshops

Jeremy Solomons, Jeremy Solomons & Associates, Austin, Texas; Rita Wuebbeler, Interglobe Cross-Cultural Business Services, Inc.Atlanta, USA: Atlantic Bridge: Best Practices in European and US American Intercultural Coaching, Consulting and Training

Plenary Sessions/Keynote Speeches

Friday 12 April (9.00 - 10.30)
Peter Stachel, Historian, University of Graz, Austrian National Academy of Sciences, Vienna: On "Clashing" Civilizations and Sweeping Generalizations. Critical Remarks on S. Huntingtons "New World Order"

Saturday 13 April (9.00 - 10.30)
Joana Breidenbach, Anthropologist, Author, Columnist; Paul Nyri, Anthropologist of China, Senior Fellow at the Humanities Center, Central European University, Budapest: Culture as Business: "Asian values" and the Intercultural Communication Industry

Track 1:
Designing and Building the Cross-Cultural Organization - Whole Systems Change and Development

Thursday 11 April
Dieter Reineke: Introduction - Development of Intercultural Compentencies in a Corporation (11.30 - 12.30)

Karl Koch, Head of Modern Languages, South Bank University, London: Cross-cultural management and international competitiveness - A global challenge for managers (12.45 - 13.30)

David C. Thomas, Faculty of Business Administration, Simon Fraser University, Burnaby: The Psychological Contract in Cross-Cultural Comparison (16.30 - 17. 15)

Marc Pauwels, Krehl & Partner Unternehmensberatung, Karlsruhe: Intercultural Product Development (17.30 - 18.15)

Friday 12 April
Michael J. Sieber, Coordinator: International Training Program DaimlerChrysler AG, Werk Sindelfingen: Enhancing cross-cultural cooperation in a multi-national company: The International Training Program at DaimlerChrysler AG (11.00 - 11.45)

Marian Stetson-Rodriguez, M.S.O.D., President of Charis Intercultural Training Corporation, Pleasanton: Complex Marriages: Organisational Culture and Ethnic Culture in High Tech Mergers and Acquisitions between the U.S. and Europe (12.00 - 12.45)

Caroline Linse, Fulbright Scholar, Care of US Embassy, Kalliningradski - Pereluk, Minsk: When the International Sojourner/Breadwinner is a Woman. (15.15 - 16.00)

Saturday 13 April
Ingrid Katharina Geiger, IDS Scheer AG, Heidelberg: Cultural Due Diligence in Mergers and Acquisitions (11.00 - 11.45)

Monika de Waal, Unique Sources, Delft: Cultural Due Diligence (12.00 - 12.45)

Marie-Thérèse Claes, Intercultural Communication and Management, ICHEC Brussels Business School and University of Louvain, Brussels: Equal Opportunities for Women and Men in the European Union: The case of E-Quality in Belgium. (11.00 - 11.45)

Klaus Maier, Intercultural Trainer, Nuernberg: Ukrainian - German Joint Production (12.00 - 12. 45)

Track 2:
Qualifying People for the Cross-Cultural Workplace - Competence Assessment and Training Methodologies

Thursday 11 April
Annette Hammerschmidt : Introduction (11.30 - 11.45)

Eun Kim: Global Intelligence: Seven Pillars for New Global Leaders (11.45 - 12.30)

David Sharpley, Chartered Occupational Psychologist (AFBPsS), London: Performance Excellence: The New Global Reality (12.45 - 13.30)

Francien Wieringa, Senior trainer advisor at Fontys Hogeschool, Coordinator of the Post-Graduate Course 'The Power Of Diversity', Utrecht; Omaida Harrevelt; Monica Rosenzweig Armour: Developing Intercultural Competence for a Globalized Planet (16.30 - 17.15)

Christiane Hartnack, Department of Cultural Studies, Donau-Universitaet, Krems: To Bow, to Kiss or to Shake Hands? (17.30 - 18.15)

Friday 12 April
David Trickey, TCO International Diversity Management, Bologna; Nigel Ewington, TCO International Diversity Management, Cambridge: The International Profiler (TIP): a new psychometric support tool for the development of intercultural management competencies (11.00 - 11.45)

Katalin Geis, KaleidosGlobe Training & Consulting and Relocation Services, Hamburg: The PCM - Process Communication Model - Useful Benefits for International Management Development (12.00 - 12.45)

Ursula Brinkmann, Intercultural Business Improvement, Laren: The Intercultural Readiness Check: Assessing intercultural competence and customizing training tracks (14.15 - 15.00)

Adrian Pilbeam, senior partner of LTS Training & Consulting, Bath: Assessing skills and competences for working internationally (15.15. - 16.00)

Ingrid Hubbig, Lehrerfortbildung Gewaltpraevention / Diversity Management, Schulprogramm- und Personalentwicklung, Trainerin in nationalen und internationalen Kontexten, Bochum; Friedeborg Roecher-Gilson, Paedagogin und Supervisorin DGSv, Trainerin und Supervisorin in nationalen und internationalen Kontexten, Bonn: Managing Diversity - methodische Ansaetze fuer Supervision und Personalentwicklung (11.00 - 11.45)

Ariane Curdy, Ctrl Culture Relations, Coppet; Heather Robinson, Success Across Border, Kent; Rita Wuebbeler, INTERGLOBE, Atlanta: Mini Differences, Maxi Disturbances: Exploring Difference in Seemingly Similar Cultures (12.00 - 12.45)

Heike Birke, Birke & Partner Training & Beratung GdbR, Landsberg am Lech: Deutsch-Tschechisches interkulturelles Training in der Praxis - Arbeit mit Trainingsvideos (14.15 - 15.00)

Shannon Murphy Robinson, Senior Consultant ProGroup® Inc. d.b.a. Professional Development Group, Minneapolis: Attitudes Toward Differences: The Impact of Different Value Systems on Interactions in the Workplace (15.15 - 16.00)

Saturday 13 April
Christina Pfeifer: Leveraging Knowledge and Intercultural Aspects (11.00 - 11.45)

Nigel Holden: Rethinking concepts for international communication in the global knowledge economy (12.00 - 12.45)

Annette Hammerschmidt: Intercultural Competences as Orientational Practice: Metastrategies of Cross-Cultural Competencies (12.45 - 13.30)

Track 3:
Facilitating Cross-Cultural Cooperation - Team-Work, Project Management, Virtual Cooperation and Problem Solving

Thursday 11 April
Marcus Hildebrandt, CEO of Hildebrandt & Partner Learning Systems Development consulting company and CEO of ForGroups.Com, Technical University of Berlin; Birgit Schenk, Consultant and trainer in the field of e-communication, e-collaboration, e-moderation, and e-government:
Introduction - Managing intercultural virtual teams (11.30 - 12.30)

Iris Fischlmayr, Institut fuer Unternehmensfuehrung; Evelyne Glaser, Institut fuer Fachsprachen, Johannes Kepler Universitaet, Linz: Cultural Diversity in On-site and Off-site Multicultural Teams (12.45 - 13.30)

Claudia Mueller, CIM Consulting, Berlin: International Project Management, - Presentation of Learnings, Research and Shared Experiences - (16.30 - 17.15)

Christiane Mueller, Organisationsberaterin, Trainerin; Walter Sumetzberger, OSB Gesellschaft fuer systemische Organisationsberatung, Wien: Internationales Projektmanagement - Zur Kultursensitivitaet von Projektmanagement-Instrumenten (17.30 - 18.15)

Friday 12 April
Joy Buikema Fjaertoft, director for leadership and cultural diversity in Human Factors AS: Global Teams: Working with Diversity and Making it Work! (11.00 - 11.45)

Christine Gastinel, TotalElf Fina: The experience of an international Company TotalFinaElf (12.00 - 12.45)

Sylvia Meierewert, Forschungsinstitut fuer Europafragen, Wien; Amanda Dunkel, Interdisciplinary Department for Management and Organisational Behaviour, Wirtschaftsuniversitaet Wien: Interkulturelle Problemloesungsprozesse im Team und im Kollektiv am Beispiel oesterreichisch- ungarischer Gruppen (14.15 - 15.00)

Doris Ohnesorge, Institute of Management, University of Innsbruck: Cross-Cultural-Management: Interactions and Transactions between Austrian and Thai Managers during the initiation process of establishing a business relationship - A Qualitative Research (15.15 - 16.00)

Joachim Freimuth, HRM, Organization and Consultant, Hochschule Bremen: The thorny way of a fundraising NPO towards a global organization (11.00 - 11.45)

Jeremy Comfort, York Associates, York: Managing conflict in the international workplace (12.00 - 12.45)

Saturday 13 April
Zareen Karani Araoz, President, Managing Across Cultures, Winchester: Collaborating with India and Indians: insights and strategies (11.00 - 11.45)

Ulla Ladau-Harjulin, Swedish School of Economics, Helsinki: Cultural differences between the North and South of Europe (12.00 - 12.45)

Barry Tomalin, Culture Shock Consulting, London: North and South: Nordic, German and Mediterranean culture (12.45 - 13.30)

Track 4:
Art and Culture

Thursday 11 April
Karin Wolf: Interculturalism in the Arts and in Cultural Management (11.45 - 13.30)

Sabine Schebrak: A journey to the unknown - managing art across borders (16.15 - 17.15)

Alegre Correa and Slavco Ninic: musician´s talk, ABC: Austria meets Brasilia meets Croatia - click here for a picture! (17.30 - 18.15)

Friday 12 April
Sue Millar, Director Centre for Cultural and Heritage Management, University of Greenwich, London: Art for Art´s sake: Money for God´s sake (11.00 - 12.00)

Airan Berg: Director´s Talk, The Schauspielhaus Vienna (12.15 - 13.15)

Sieglind Gabriel: Artist´s Talk, whenever I felt wanderlust - click here for a picture! (14.15 - 14.45)

Sebastian Holzhuber: Artist´s Talk, Identity-compassion: The Artist and his Tribe - click here for a picture! (14.50 - 15.20)

Claudine Appel: Using Creative Chaos (15.30 - 16.15)

Evening Programme: MEDEA (20.00)
Play at Schauspielhaus, informal come together with actors and director afterwards

Saturday 13 April
Ljiljana Deru Simic, Coordinator of Oracle Network of European Cultural Managers: Carnaval Contre le Capital ('art' collectives: an offensive resistance) (11.00 - 12.00)

Jan Walravens, Professor of Dutch Language and Culture, Haute Ecole Francisco Ferrer, Département de Traduction et d'Interprétation Cooremans Brussels: Seeing is Believing: Teaching Intercultural Learners (with Different Backgrounds) to Look Beyond the "Visible" in Art (12.15 - 13.15)

Track 5:
Cross-cultural Issues in the Social Area

Thursday 11 April
Paul Sinclair, Sinclair Associates, Bath: How Political Correctness has affected UK Immigration Policy (11.45 - 12.30)

Bernard Baks, Ministry of Health, Welfare & Sport; Bella van der Linden, SOVOV bv consultants, Project manager JEWEL project & Senior Consultant, Den Haag: From participation to integration; how youngsters make the public service change into a multicultural approach (12.45 - 13.30)

Marina R. Zheltuchina, Head of the Foreign Languages Department of the Volgograd Branch of the Moscow Consumer Cooperative University, Volgograd: Mass-medial influence on the consciousness of the addressee (16.30 - 17.15)

Sasho Ognenovski, Bitola: Macedonian Ethnic conflict in the truth of American and European mediums (17.30 - 18.00)

Friday 12 April
Mikael Luciak, Department of General Education and Philosophy, Vienna University of Economics and Business Administration, Vienna:
Preconditions for successfully overcoming cultural and language barriers (11.00 - 11.45)

Assumpta Aneas, Rafa Folk, Joaquim Ventura, Les Heures Network, Fundació Bosch I Gimpera, Universitat de Barcelona, Creu Roja Catalunya, Barcelona: Project: Human Capital in Multicultural Organization. Policies and strategies for the integration and cohesion intercultural company in Spain (14.15 - 14.45)

Elena Garcea, Università degli Studi di Cassino, Dipartemento di Filologia e Storia, Cassino; Mika Launikari, Senior Adviser, Centre for International Mobility CIMO, Euroguidance Centre Finland, Helsinki: Multicultural Counselling Competence - Requirements for the Future (15.15 - 16.15)

Track 6:
Intercultural Research

Thursday 11 April
Nigel Holden, Leiden University School of Management and Vienna University of Economics and Business Administration: 'The 'R' for Research in SIETAR: the poor relation of Education and Training. Time to redress the balance?' (11.45 - 12.30)

Diane B. Stoy, Director, Doctoral Program in Organization Development, University of St. Thomas, Organization Learning & Development Program, Minneapolis: Beyond boundaries: Looking at the intercultural field through the lens of the SIETAR-USA 2001 conference (12.45 - 13.30)

Astrid Kainzbauer, Vienna University of Economics and Business Administration: Training and Learning Preferences in different cultures - empirical research on cultural differences in training/learning styles in Germany and Britain (11.45 - 12.30)

Carolyn Dickie, Laurence Dickie, School of Management, Curtin Business School, Perth: Education is Not a Matter of Race: Student Perceptions of Diversity Issues in a Western Australian University (12.45 - 13.30)

Britta Kalscheuer, Nuernberg; Lars Allolio-Naecke: Why does the Debate on Interculturality prevent the Development of Intercultural Competencies? A Critical Note on the Interculturality Discourse (16.30 - 17.15)

Ayseli Usluata, Department of Public Relations and Publicity, Faculty of Communications, Yeditepe University Kayisdagi, Istanbul: Communicating across the borders: A project to find out who "other/s" are (17.30 - 18.15)

Friday 12 April
Patrick Boylan, University of Rome III: A hybrid (quantitative, qualitative) research paradigm for determining the impact of cultural otherness on communicative effectiveness (11.00 - 11.45)

Andreas Weber, Institut fuer allgemeine Soziologie und Wirtschaftssoziologie, Wirtschaftsuniversitaet Wien: Globalization, intercultural communication and the fiction of understanding. A sociological analysis about the growing importance of the problem of authenticity in the context of globalization (12.00 - 12.45)

Aira Davidsson, Training Manager; Cath Bartlett, Trainer: A survey on skills and competencies needed in internationally operating Finnish companies - focus on business travellers and expatriates (11.00 - 11.45)

Vlatka Domovic, Teacher Education Academy, University of Zagreb; Zlata Godler, vice-president of CESE and secretary of NGO Interkultura: Indicators of Intercultural Competences: New Venues of Research (14.15 - 15.00)

Irina Tokareva, Minsk State Linguistics University: A New Research Paradigm: Integrating Psychology, Ethnography and Linguistics (15.15 - 16.00)

Saturday 13 April
Enrico A. Palumbo, University of Munich (LMU): Intercultural Communication and Virtual Teams (11.00 - 11.45)

Assumpta Aneas, Facultat de Pedagogia, Universitat de Barcelona: Towards one European Professional Model of intercultural competences (12.00 - 12.45)

Ildiko Polyak, International Business School, Budapest: Gap or Chasm? (11.00 - 11.45)

Kathi Tarantal, Intercultural Consultant and Trainer, Lynnwood Ridge: Expatriate Experiences, Current Trends (12.00 - 12.45)

Christian Rauscher, Wirtschaftsuniversitaet Wien: Dynamic 5-level model of cultural influence on international business relationships (12.45 - 13.30)

Track 7:
Language and Culture

Thursday 11 April

Klára Falk-Bánó, Budapest Business School, Faculty of International Management and Business Studies: The integration of the cultural and the linguistic aspects of intercultural communication (11.45 - 12.30)

Barbara Mueller, Department of Slavic Languages, Vienna University of Economics and Business Administration, Wien; Johanna Petters, Department of Slavic Languages; Ursula Doleschal, Slavic linguistics, Passau University: Keywords of the Market Economy: A Semantic Analysis of Czech and Russian (12.45 - 13.30)

Tatiana Snigurova, National Technical University, Polytechnic Institute, Kharkiv:
The Dialogue of Cultures in the Cultural Sphere of the Preparatory Department (11.45 - 12.30)

Michaela Gulea, Ruxandra Constantinescu-Stefanel, Academy of Economic Studies Bucharest, Romance Languages and Business Communication Department: Training the Romanian Applicant for a Job Interview in a French, British and American Company (12.45 - 13.30)

Laura Bianconi, University of Perugia: Culture and Identity: Issues of Authenticity in Another Value System (16.30 - 17.15)

Pamela Rogerson-Revell, School of Education, Leicester University: European Work Cultures On-Line (17.30 - 18.15)

Friday 12 April
Janet M. Bennett, Milton J. Bennett, The Intercultural Communication Institute, Portland: Integrating Language Teaching and Intercultural Training: A Developmental Approach (11.00 - 12.30)

Christa Gaug, Lecturer, Rice University, Dept. of German and Slavic Studies,
Houston: Teaching Cross-Cultural Awareness: The Rice Approach (14.15 - 15.45)

Saturday 13 April
Eva Lavric, Institut fuer Romanische Sprachen, Wirtschaftsuniversitaet Wien: Interlinguale und Interkulturelle Missverstaendnisse (11.00 - 11.45)

Caroline Linse, Language Teacher/Materials Writer, Minsk State Linguistic University: Inviting Student Cultures Into the Language Classroom (12.00 - 12.45)

Special Session 1
Italy in the heart of Europe

Thursday 11 April
Birgit Mau-Endres, Track Host: Welcome to the Track and Introduction of all Presenters - (11.30 - 11.45)

Roberto Ruffino, Secretary General of Intercultura, Colle di Val d'Elsa: Introduction to the track. An intercultural approach to Italy's reality (11.45 - 12.30)

Ariella Del Campo Cuk, Director of leader communication and research, Trieste:
Journey into the Italians: Communication styles in Negotiations (12.45 - 13.30)

Bettina Gehrke, Lecturer, Business School of Bocconi University, Milan: A cultural view on Italian Management (16.30 - 17.15)

Patrick Boylan, University of Rome III, Dipartimento di Linguistica, Rome: Beyond the stereotypes: the Italians you will really meet (17.30 - 18.15)

Friday 12 April
Barbara A. Boldt, Intercultural Communication Institute and University of the Pacific, Milan: Trust in Italian Culture (14.15 - 15.00)

Cynthia Milani, consultant and intercultural trainer, Milan: The Historical, Social, Religious and Economic Forces Impacting Business in Italy; The Intercultural Issues of Working with Italians; Challenges of Italians Working with NonItalians (15.15 - 16.00)

Special Session 2
Mediation in culturally determined conflict situations

Thursday 11 April
Peter Knapp, Andreas Novak, KOM, CEN Potsdam-Babelsberg: Zur Bedeutung und dem Stellenwert der Kultur in der Mediation (11.45 - 13.15)

Friday 12 April
Ewald Reuter; Sprachenzentrum, Universitaet Tampere: Interkulturelle Mediation - gespraechsanalytisch betrachtet - (14.15 - 15.15)

Special Session 3
Dialogue for Intercultural Communication

Friday, 12 April
Kazuma Matoba, Inter- and transcultural dialog, Universitaet Witten/Herdecke;
Veronika Rolle, Interkulturelle Personal-, Team- und Management- Entwicklung Muenchen: Dialogue Process: Basic (11.00 - 13.00)

Simon Green, Management & Business Skill, Blagnac Cedex; Veronika Rolle, Interkulturelle Personal-, Team- und Management- Entwicklung Muenchen: Dialogue in business (14.00 - 15.15)

Stephen Holmes, Cultural anthropology, Gender diversity, Peppedine University, Heidelberg; Jane Peat, Language & intercultural communication training, Bad Soden: Gender Dialogue (15.30 - 16.15)

Saturday 13 April
Cynthia Livingston, Partner & Co-Founder, Cambio International, Boston; Joanne Zitek, Senior Consultant, Center Focus International & Cambio International, Boston: Dialogue and Debate: Two Skills for Partnering Across Conflict (11.00 - 13.15)

Special Session 4
Cross-Cultural Professional Development

Friday 12 April
Michael Thiel, cinco.systems International Organisation Consulting and Professional Development, Hamburg: Meta concepts and learning designs for professional development (11.00 - 11.30)

Uli Schwaemmle, Process & Organizational Consulting, Solstice GmbH, Richterswil; Anna Schmid, UBS, Zuerich: Assumptions, strategies and training practices of the cross-cultural development programme at UBS, Switzerland (11.30 - 13.00)

Sergio Gardelliano, United Nations Industrial Development Organization (UNIDO), Vienna: Building sustainable transformation in a multicultural environment (14.00 - 15.15)

Claudia Laessing, Staff Development Officer, United Nations Office, Geneva: The United Nations: Working in a Multicultural Environment (15.30 - 16.15)

Saturday 13 April
Elke Bosse, University of Hamburg; Martina Harms, University of Hamburg: Intercultural Training for Students: Insights from a Pilot Project Supporting the Internationalisation Process of Hamburg's Universities (11.00 - 11.45)

Carine Cools, Researcher and Programme Coordinator of Intercultural Communication, University of Jyvaeskylae, Hannele Duva: Developing a Master's Programme: European Masters in Intercultural Communication (EMICC) (12.00 - 12.45)

Michael Thiel and Presenters: Conclusions and Closing (12.45 - 13.15)

Special Session 5
Eastern View

Thursday 11 April
Janet M. Bennett, The Intercultural Communication Institute, Canyon Lane, Portland; Kazuko Ikeda, World Languages and Literature, Pacific University, Forest Grove, Oregon: Training about China and Japan: Breaking through the Stereotypes about Asian Cultures (16.15 - 18.15)

Friday 12 April
Yeng Cheng, JointCulture consulting, cross-culture programs, Ahrensburg: How to improve interaction with Taiji (14.00 - 15.00)

Milton J. Bennett, The Intercultural Communication Institute, Portland; Ida Castiglioni, dept. of Sociology and Social Research, University of Milan, Milan: The Development of Ethnophysiological Empathy (15.15 - 16.15)

Special Session 6
Interreligious Dialogue

Thursday 11 April
Christiane Erten, Vienna University of Economics and Business Administration, Vienna; Karin Fussi, Vienna: Islam - Western clichés and means to overcome them (16.30 - 18.15)

Saturday 13 April
Josef R. Erbler, Daniela Molzbichler, Afro-Asian Institute in Salzburg, Salzburg: About the influence of religion on Culture: The Interreligious Dialogue and its Implications on the Intercultural Living Together Process. (11.00 - 13.00)